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Terms & Conditions

Terms & Conditions

Agreement between Visafir Pvt. Ltd. and User

This website, Visafir.com (hereinafter referred to as “Visafir”, “Company”, “we”, “our”, or “us”), is owned and operated by Visafir Pvt. Ltd., a company registered in Delhi, India.

By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree, please refrain from using the website.

1. Acceptance of Terms

Your use of this website constitutes your acceptance of all terms, conditions, and notices stated herein. These terms may be updated at any time without prior notice, and continued use of the website implies acceptance of such updates.

2. Use of Website

This website is intended for personal and non-commercial use only.

You agree not to:

  • Copy, reproduce, distribute, or modify any content
  • Use the website for unlawful or prohibited activities
  • Exploit any services for commercial resale without authorization

3. Services Offered

Visafir provides visa assistance services, including:

  • Visa consultation
  • Documentation support
  • Application submission assistance

Important:

Visafir is a facilitator only and does not guarantee visa approval.

4. Online Booking & Application

Submission of an application does not guarantee confirmation of services

Services are confirmed only after:

  • Verification of documents
  • Payment completion
  • Confirmation by Visafir

You are responsible for providing:

  • Accurate personal details
  • Valid documents
  • Correct contact information

Visafir reserves the right to cancel applications if incorrect or incomplete information is provided.

5. Payment Terms

All fees must be paid in full before processing

Fees may include:

  • Service charges
  • Government/embassy fees (if applicable)

Payments once made are non-refundable, unless explicitly stated

6. Third-Party Links

This website may contain links to third-party websites.

Visafir:

  • Does not control these websites
  • Is not responsible for their content, policies, or services
  • Does not endorse third-party platforms

Any interaction with third parties is solely at your own risk.

7. Disclaimer & Limitation of Liability

Visa Decision
Visa approval or rejection is solely at the discretion of the respective embassy/consulate/government authority
Visafir has no influence over the decision

No Guarantee
Visafir does not guarantee:
Visa approval
Processing timelines
Validity duration of issued visa

Not Liable For:

  • Visa rejection or delay
  • Loss of travel bookings (flights, hotels, etc.)
  • Errors due to incorrect information provided by the applicant
  • Delays caused by embassies or external authorities

8. Applicant Responsibility

The applicant is solely responsible for:

  • Providing genuine and accurate information
  • Submitting all required documents on time
  • Responding to embassy queries

Visafir is not responsible for delays or rejections caused by:

  • Missing documents
  • False or misleading information

9. Cancellation & Refund Policy

No refund will be provided once:

  • Application is submitted
  • Processing has started

Refunds (if any) are subject to:

  • Internal review
  • Applicable service terms

10. Right to Refuse Service

Visafir reserves the right to:

  • Reject or cancel any application
  • Refuse service without prior notice

Especially in cases of:

  • Fraudulent information
  • Incomplete documentation
  • Non-compliance with terms

11. Data & Privacy

By using this website, you agree that:

  • Your data may be collected and used for service processing
  • Your information may be shared with embassies or third parties involved in visa processing

12. Governing Law

These Terms & Conditions are governed by the laws of India, with jurisdiction in Delhi courts.

13. Dispute Resolution

In case of any dispute:

  • Both parties shall attempt to resolve it amicably within 45 days
  • If unresolved, it shall be referred to arbitration under the Arbitration and Conciliation Act, 1996
  • Arbitration shall be conducted in Delhi, India in English
  • The decision of the arbitrator shall be final and binding.

14. Contact Information

For any queries, you may contact:

Visafir Pvt. Ltd.

1016,1017,1018, NAURANG HOUSE NO. 21, OFFICE NO.1304(1404), K.G.MARG, Kasturba Gandhi Marg Area, New Delhi, Delhi – 110001

🌐 Website: https://visafir.com